Privacy Policy

1. Introduction

Keldering Holdings ("Keldering Holdings", "we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services (collectively, the "Services"). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Services.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

• Identity and Contact Data: such as your name, email address, phone number, and company name, typically provided when you submit a contact form, request information, or register for an account.
• Technical Data: such as your IP address, browser type and version, device identifiers, operating system, and other technology on the devices you use to access our Services.
• Usage Data: information about how you use our website and Services, including pages visited, time spent on pages, links clicked, and referring/exit pages.
• Marketing and Communications Data: your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Information

We collect information through the following methods:

• Direct interactions: Information you provide when filling in forms on our website, corresponding with us, or subscribing to communications.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data and Usage Data using cookies, server logs, and similar technologies.
• Third parties: We may receive information about you from third parties such as analytics providers or business partners, where permitted by applicable law.

4. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our Services.
• Responding to inquiries, support requests, and communications you send to us.
• Sending administrative information, updates, and, where consented to, marketing communications.
• Monitoring and analyzing usage and trends to improve our website and Services.
• Detecting, preventing, and addressing technical issues, fraud, or security concerns.
• Complying with legal obligations and enforcing our terms and policies.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect and track information and to improve and analyze our Services. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of cookies we may use include strictly necessary cookies (required for the website to function), performance and analytics cookies (to understand how visitors use our website), and functionality cookies (to remember choices you make).

6. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating and improving our Services, provided these interests are not overridden by your data protection rights.

7. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers: third-party vendors who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality and data protection obligations.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, where personal information may be transferred as part of that transaction.
• Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The criteria used to determine retention periods include the amount, nature, and sensitivity of the information, and the purposes for which we process it.

9. Data Security

We implement appropriate technical and organizational measures designed to protect the security of personal information against accidental loss, unauthorized access, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. Where we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place as required by applicable law.

11. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access and obtain a copy of your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request portability of your information to another provider.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

13. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the "Last updated" date at the top of this policy when changes are made. We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page.